Frequently Asked Questions

How do I order a personalised CD?
Head on over to http://www.popgoesyourname.com/shop-choose.php
Select the name you would like e.g. Anaya
Confirm or correct the spelling of the name e.g. Anayah
Confirm or correct the pronunciation e.g. An-EYE-ah


How can I pay? Do I need a PayPal account?
Once confirming the above, you will be taken to our payment page.
PayPal take care of checkout for us but you do not need to open account, or have an existing account with them to pay. You can enter your card details as per usual.


What are your delivery costs?
Our delivery costs are a flat rate of £1.20.
At the moment we can only offer delivery within the UK.


What is your policy on returns?
As our products are personalised and made to order we only accept returns on items that are faulty.

Please contact us first via email to request and inform of a return.
Where possible we would ask that you .return the item(s) with the original packaging. This does not affect your statutory rights.


Can I order items to be sent outside the UK?
At the moment we do not offer delivery outside of the UK. However, feel free to contact us if you have any special delivery requests.


Do your prices include VAT and what happens if VAT charges do not apply?
All prices are quoted in GBP (Great Britain Pounds Sterling) and we take payment in GBP. The price includes VAT (Value Added Tax). 

Testimonials

"My one year old loves the album, especially Wiggle Time! He knows all the moves."
Kat, Leeds, mother of Jack aged 1

"The album has been a lifesaver for car journeys, we don't go anywhere without it playing!"
Vikki, Darlington, mother of Emily aged 4 and Oscar aged 1